As you know, my daughter, Heather, was a missing person out of New York State. She'd stolen my car and my purse and was found in Ohio. Now she's at Strong Hospital (Northcoast Behavioral Healthcare).

I've been in Ohio and it's been nothing but a nightmare. The doctors haven't spoken to me so I can give informatIon to help in my daughter's care. I know about the HIPAA law (Health Insurance Portability and Accountability Act) and I'm not asking them to tell me anything. I've been put off and put off in trying to talk to anyone.

On Thursday, the hospital promised me a call and a meeting at one o'clock. Nobody called. I went there again yesterday and still no one would speak to me face to face.  When I told them I was going to call the judicial committee, they came down to talk to me. They accused me of threatening them and were very hostile. Finally, they've  agreed to meet with me today at 2:00 p.m. 

I'm praying things go all right but I'm afraid that they won't from the way I've been treated. I've called New York State to try to get Heather back into the AOT (Assisted OutPatient Treatment) program and they've not returned my call. I'm praying that someone can help me. I've talked to advocates in Ohio but nothing there either.

Please.  I am desperate.

Photo Credit: Onandaga County Sheriff's Office Heather Olivia   

Photo Credit: Onandaga County Sheriff's Office
Heather Olivia